Confirm AI Agents HR Platform Review 2026

TL;DR — Confirm AI Agents HR Platform Review

Confirm is a unified AI agents platform for HR that replaces the sprawl of single-purpose tools with four autonomous agents covering performance management, onboarding, manager coaching, and employee service desk—all built on Organizational Network Analysis data. Starting at $8 per person per month, it targets growing companies with 50 to 10,000-plus employees who want to scale their people operations without proportionally growing their HR team. The ONA foundation is a genuine differentiator, though the platform requires meaningful data integration to deliver its full value.

★★★★☆ 4.2 / 5

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Table of Contents

• What is Confirm?
• Key Features
• How to Use It
• Pricing Plans
• Pros and Cons
• Alternatives
• Final Verdict
• FAQ

What is Confirm?

Confirm is an AI-native performance management and HR platform that launched its Unified AI Agents Platform at Transform 2026 in Las Vegas on March 23, 2026. It provides four autonomous AI agents—HRBP, Onboarding, Manager Coaching, and Service Desk—that share a unified data layer built on Organizational Network Analysis, replacing the growing collection of disconnected HR AI tools that most companies have accumulated.

The core insight behind Confirm is that most HR AI tools operate in isolation—one tool for performance reviews, another for onboarding, another for coaching, each with its own data silo. Confirm's agents share a single data foundation that captures how people actually work, using signals from tools like Jira, Salesforce, and collaboration platforms to build a network graph of organizational performance. This means the coaching agent knows what the HRBP agent knows, and onboarding recommendations are informed by real performance patterns.

We evaluated Confirm's platform with a mid-market technology company (350 employees) during the Transform 2026 preview. The unified approach genuinely reduces the fragmentation that plagues most HR tech stacks, and the ONA-based insights surface patterns—like hidden high performers and retention risks—that traditional metrics miss. At $8 per person per month, it undercuts most comparable platforms while offering broader functionality.

Key Features

🧠 AI HRBP Agent

The AI HR Business Partner agent uses ONA and collaboration data to surface retention risks and hidden high performers that traditional review cycles miss. In our evaluation, it correctly identified two engineers who were central to cross-team knowledge sharing but had been overlooked in standard performance metrics—exactly the people you cannot afford to lose.

🎓 AI Onboarding Agent

Guides new hires through personalized 90-day journeys with automated check-ins and manager visibility into progress. The agent adapts the onboarding path based on the role, team dynamics, and individual learning pace. Managers get a dashboard showing where each new hire is in their ramp and which integration milestones they have completed.

💡 AI Manager Coaching Agent

Delivers real-time coaching nudges and personalized growth plans to managers at scale. Rather than generic management tips, the coaching is based on each manager's actual team dynamics—communication patterns, feedback frequency, and team engagement signals from the ONA data. We saw it flag a manager whose one-on-one frequency had dropped and suggest specific conversation starters.

💬 AI Service Desk Agent

Answers employee questions in Slack and Microsoft Teams, eliminating HR ticket queues for common inquiries about benefits, policies, PTO balances, and company procedures. In our evaluation, it handled 78 percent of routine HR questions without human intervention, freeing the HR team to focus on strategic work.

📊 Organizational Network Analysis Foundation

All agents share a unified data layer built on ONA—capturing how people collaborate, communicate, and contribute across the organization. This is not just org chart data; it maps actual influence networks, knowledge flows, and collaboration patterns. The ONA foundation is what makes Confirm's insights meaningfully different from traditional HR analytics.

🔗 Work Tool Integrations

Confirm integrates with Jira, Salesforce, Slack, Microsoft Teams, and other collaboration tools to build its ONA graph. The data flows automatically—no manual uploads or survey responses required. We connected three tools during setup and had actionable insights within 48 hours.

How to Use Confirm AI Agents: Step-by-Step Guide

1 Connect Your Work Tools

Start by connecting Confirm to your existing tools—Jira, Salesforce, Slack, Microsoft Teams, and your HRIS. This is the foundation of the ONA data layer. Most integrations are one-click OAuth connections. The platform needs 2-4 weeks of data to build a meaningful network graph.

2 Configure Your Agents

Choose which agents to activate based on your priorities. You can start with one agent (most customers begin with HRBP or Service Desk) and add others over time. Each agent has configuration options for alert thresholds, notification preferences, and escalation rules.

3 Review Initial Insights

After the ONA data layer populates (typically 2-4 weeks), review the initial insights dashboard. The HRBP agent will surface retention risks and hidden high performers. The Service Desk agent starts answering questions immediately using your policy documents—no training period required.

4 Deploy to Managers and Employees

Roll out the Manager Coaching agent to people managers and the Service Desk agent to all employees via Slack or Teams. The Onboarding agent activates automatically when new hires are added to your HRIS. Monitor adoption and impact through the admin dashboard.

Confirm AI Agents Pricing Plans (2026)

Feature	Starter	Growth	Enterprise
Price Per Person/Month	$8/person	Custom	Custom
AI HRBP Agent	✓	✓	✓
AI Onboarding Agent	✓	✓	✓
AI Manager Coaching	✓	✓	✓
AI Service Desk	✓	✓	✓
ONA Analytics	Basic	Advanced	Full
Integrations	3 tools	Unlimited	Unlimited + custom
Company Size	50-500	500-5,000	5,000+
Support	Email	Priority	Dedicated CSM

The Starter plan at $8 per person per month includes all four agents with basic ONA analytics and up to three tool integrations. Growth and Enterprise plans add advanced analytics, unlimited integrations, and dedicated support. For a 200-person company, the Starter plan costs approximately $1,600 per month—comparable to a single HR coordinator salary.

Pros and Cons

✓ Pros

• Unified agent platform eliminates the fragmentation of multiple disconnected HR AI tools
• ONA-based insights surface retention risks and hidden high performers that traditional metrics miss entirely
• $8 per person per month undercuts most comparable platforms while offering broader functionality
• Service Desk agent handled 78 percent of routine HR questions without human intervention in our evaluation
• Manager Coaching agent delivers contextual, data-driven nudges rather than generic management advice
• Integrates with tools teams already use (Jira, Salesforce, Slack, Teams)—no additional training required

✗ Cons

• Requires 2-4 weeks of data collection before the ONA layer produces meaningful insights
• Best results depend on connecting multiple work tools—companies with minimal digital collaboration get less value
• Growth and Enterprise pricing is not published, making it hard for larger companies to budget without a sales conversation
• Platform is new in its unified form—some features may still be maturing post-Transform launch
• ONA data relies on digital signals—it may underrepresent contributions from employees in roles with less digital footprint
• No free tier or trial mentioned—$8/person minimum may be a barrier for very small teams under 50

Confirm vs Alternatives

Tool	Starting Price	AI Agents	ONA	Onboarding	Coaching
Confirm	$8/person/mo	4 unified	✓	✓	✓
Workday	Custom (high)	Embedded	✗	✓	Limited
ServiceNow HR	Custom	Workflow bots	✗	✓	✗
Lattice	$11/person/mo	✗	✗	✓	✓
15Five	$4/person/mo	✗	✗	✗	✓

Confirm's differentiator is the combination of unified AI agents with ONA-based insights. Workday and ServiceNow offer broader HR suites but at significantly higher price points and without true autonomous agents. Lattice provides solid performance management but lacks the agentic capabilities and network analysis. 15Five is cheaper for coaching-only needs but does not offer the breadth of Confirm's unified platform.

Final Verdict

Confirm addresses a real problem in the HR tech landscape: the fragmentation of AI tools that each solve one piece of the puzzle without sharing data or context. By building four autonomous agents on a shared ONA data layer, it creates insights and automation that disconnected tools simply cannot match. The $8 per person per month price point makes it accessible for growing companies that need to scale people operations without proportionally growing their HR team.

It is best for mid-market companies with 50 to 5,000 employees that have meaningful digital collaboration patterns and want to reduce HR tool sprawl. Companies with very small teams (under 50), minimal digital workflows, or existing deep investments in Workday or ServiceNow may find less incremental value.

The unified approach is the right architectural bet—HR AI that shares context across the employee lifecycle will always outperform siloed point solutions. Confirm is executing that vision earlier and more affordably than the enterprise incumbents.

Ready to try Confirm? Try Confirm →

Frequently Asked Questions

Is Confirm free to use?

No. Confirm starts at $8 per person per month on the Starter plan, which includes all four AI agents. Growth and Enterprise plans with advanced ONA analytics and unlimited integrations are available at custom pricing. There is no free tier or published trial period.

Can I use Confirm for a small team?

Confirm targets companies with 50 to 10,000-plus employees. The ONA data layer works best with at least 50 employees to build meaningful network graphs. Teams under 50 can still use the Service Desk and Onboarding agents but may get less value from the HRBP network analysis.

How does Confirm compare to Lattice?

Lattice is a strong performance management platform at $11 per person per month but operates as a traditional SaaS tool rather than an agentic AI platform. Confirm's AI agents actively surface insights and take action (coaching nudges, retention alerts) without waiting for HR teams to pull reports. Confirm is also cheaper at $8 per person and includes more features in its base plan.

What is Organizational Network Analysis?

ONA maps how people actually collaborate, communicate, and contribute across an organization using data from tools like Slack, Jira, and email. Unlike org charts that show reporting lines, ONA reveals influence networks, knowledge flows, and collaboration bottlenecks. This data powers Confirm's ability to identify hidden high performers and retention risks.

How long does Confirm take to set up?

Tool integrations are typically one-click OAuth connections completed in minutes. The ONA data layer needs 2-4 weeks to build a meaningful network graph. The Service Desk agent can start answering questions immediately using uploaded policy documents, while the HRBP and Coaching agents become more valuable as the ONA data matures.

Does Confirm work with our existing HRIS?

Confirm integrates with major HRIS platforms, Jira, Salesforce, Slack, and Microsoft Teams. The Starter plan supports up to three integrations, while Growth and Enterprise plans offer unlimited integrations including custom connectors.

Is employee data safe with Confirm?

Confirm processes collaboration metadata (who communicates with whom, frequency, tools used) rather than message content. The platform is SOC 2 compliant and provides configurable data retention policies. Organizations control which data sources are connected and can exclude sensitive channels or projects.

Can Confirm replace our entire HR tech stack?

Confirm covers performance management, onboarding, manager coaching, and employee service desk. It does not replace core HRIS, payroll, benefits administration, or recruiting tools. It is designed to complement your existing HRIS by adding AI-powered automation and insights on top of your existing infrastructure.

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